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CATTS CAMERAprovides professional equipment and services to the audiovisual industry and is a business-to-business and business-to-consumer supplier.
The following terms and conditions apply to all sales.
FORM OF PAG O
MEANS OF
Both telephone and on-line purchases can be paid by credit or debit card (VISA or Mastercard).
If payment is made by credit card, the amount of your order will be blocked and will not be charged and deducted from your credit until the order has been shipped. This operation is supported by most banks.
In the event that the user proceeds to cancel the payment once the shipment process has begun, the corresponding penalty will be established
If payment is made by debit card, the charge will be made automatically at the time of purchase.
CATTS CAMERA reserves the right to withhold any order for security reasons, in which case the affected customers will be informed. We also reserve the right to cancel an order, if we believe it is not possible to verify shipping and billing information or we believe it involves resale purposes by the purchaser.
Deposit in CATTS CAMERA's bank account
In order to make the purchase by this method it is necessary to contact CATTS CAMERA by e-mail where we will be able to provide you with the steps to follow.
Bank Transfer
Payments can only be made by bank transfer from countries belonging to the European Union and only in Euros.
Once the purchase has been made, the payment must be made into the bank account. When the payment is received, the shipping protocol will begin.
The customer will have a period of 3 working days from the date on which the order was placed to make the payment. The order will not be considered accepted until it is effectively confirmed that the payment has been received. If the corresponding amount has not been received within this period, the order will be cancelled.
All the expenses derived from the payment by transfer shall be borne by the customer.
CATTS CAMERA guarantees users that the payment process is carried out with absolute security, in accordance with the required security protocols and services
In addition, you can formalize your purchase through PAYPAL, GOOGLE PAY, SAMSUNG PAY and BIZUM. In the event that the buyer chooses to finance or defer your purchase through any payment method, CATTS CAMERA will be expressly exonerated from any liability, being any claim or dispute to be filed directly with the corresponding payment entity
In the case of payment through the PAYPAL platform, there will be a 3% surcharge.
CONFIRMATION OF PURCHASED PRODUCTS
Once the payment has been made and the contracting has been formalized, CATTS CAMERA will send to the e-mail address provided by the user, documentary justification of the contracting made, stating all the necessary terms.
ORDER PROCESSINGThe User can make the purchase through the web page, calling us by phone or sending us an e-mail.
CATTS CAMERA reserves the right to suspend deliveries if payment of any previous invoice does not meet the agreed terms, and will charge interest on overdue amounts from the due date until the date payment is received, both before and after any judgment, at the rate of 2% per month.
CATTS CAMERA reserves the right to make limited goods available to other buyers, such as used goods or special orders, when the goods were originally assigned to a financing request that has been submitted for more than 7 days
If a financing request is referred it is because the finance company requires more information from the Buyer and it is the Buyer's responsibility to ensure that it is resolved quickly.